Privacy and Cookies

the policy of handling personal information

Hello Vegas Travel Agency (hereinafter referred to as the “Company”) has prepared a personal information protection policy in accordance with Article 7 of the Personal Information Protection Guidelines designated by the Ministry of Information and Communication to protect customers’ personal information in the Hello Vegas Tour (hellovegastour.com ) service and specifies it.

Hello Vegas Tour privacy policies can also change privacy policies if government laws change, guidelines change, or policies within the VLife Dotcom site change.

■ Personal Information Management Officer
In accordance with the personal information protection guidelines implemented by the Ministry of Information and Communication (Article 22, Paragraph 1), the Company designates the person in charge of management as follows.
* a person in charge of personal information management
– Name: Susan Kim
– Department: Online business headquarters
– Email: vlifegroup@naver.com Personal Data Management Officer
– Phone number: 1-702.430.2922
The head of personal information management is responsible for protecting your personal information and preventing leakage of V-Life Dotcom service members
We help members use the V-Life Dotcom service with confidence.

■ Purpose and Use of Personal Information Collection
The purpose of our company’s collection of personal information is to provide maximum optimized and customized services to our members through our site.
We collect the minimum information you need to order and pay for goods and service products from VLifeCom services, and also to provide various other services for you.
Membership information may not be used for any purpose other than the basic purpose of collecting personal information or provided to a third party without the consent of the members, and if fraud, theft, leakage, or tampering of membership information occurs and the members are damaged accordingly, we will be responsible for it.

The statement will be collected for your identification.
Phone numbers/e-mail addresses are also collected for contact and guidance for the execution of the contract, sending receipts and invoices, notification of progress, and guidance on new products or event information.
Bank account information, credit card information, etc. are collected for payment on product purchases.

■ Items and methods for collecting personal information
We only receive the minimum amount of information we need to make the service delivery smooth.
The information you receive when you purchase a travel package from our company is divided into mandatory and optional items.
There are five essential items: name, number of travelers, contact information, travel period, and departure point.
We are not asking for much information for your convenience.

■ Period of modification and retention of personal information
We will continue to keep your information after applying for a reservation for the product.
In addition, if you request deletion by email or phone, we will destroy your information.
According to the Act on Consumer Protection in Electronic Commerce and the Enforcement Decree of the Act, records on display/advertisement shall be kept for five years, records on contract withdrawal or subscription for five years, records on payment and supply of goods for five years, and records on consumer complaints or dispute settlement for three years.

■ Provision and sharing of personal information
In principle, membership personal information of members of the VLife Dotcom service cannot be provided to third parties and third parties, and we provide convenience to members
We don’t even provide personal information to specific companies for that.
Provided, That where it is necessary to inform the relevant institution for the purpose of providing travel products, it shall be notified to the relevant institution related to the customer’s tax utility bills (including withholding tax and tax)
Exceptions are made for academic and statistical purposes where a particular individual cannot be identified.

■ Financial Information Protection Policy
We believe that protecting your personal financial information is the most important thing.
We never sell or lend members’ financial-related information.
We can provide user statistics to our partners for financial information or services related to finance, but this does not include information that identifies you.

■ Rights of users and legal representatives and methods of exercising them
Users can request the deletion of their registered personal information at any time.
If you contact our personal information manager in writing, by phone or email, we will take action without delay.
In addition, if the wrong personal information has already been provided to a third party, we will notify the third party of the correction process without delay so that the correction can be made.
The company processes personal information that has been terminated or deleted at the request of the user as specified in the “Amendment and Retention Period of Personal Information” and prevents it from being viewed or used for other purposes.

■ Operation and utilization of cookies
A cookie is a small amount of information that a website sends to a user’s computer browser (scape, Internet Explorer, etc.) to keep preference information about a website that provides services for individual website users. When a user accesses a website, the service provider’s computer can read the contents of a cookie in the user’s browser, find additional information from the user on his or her computer, and provide the service without additional inputs such as ID and password. We do not use cookies to deliver services that are appropriate and fast for you.

■ Other Things You Need To Know To Protect Your Personal Information
Always keep in mind that the personal information you provide voluntarily, online (e.g., through bulletin boards or emails or via chat), may be collected and used by others. If you post your personal information online, which you can access publicly, you may receive unwanted messages from others. You are solely responsible for maintaining the confidentiality of your ID or password. Therefore, please be extra careful when you are online.
If you need counseling or inquiries about personal information, please contact the information protection counseling office or the personal information infringement reporting center within the Korea Information Protection Center, and the privacy campaign to prevent leakage of personal information.